Best Outsourced Customer Service Solution in the UK
Get access to high-quality, UK based customer service agents that scale with demand. Need rapid deployment? We can set up in days, not weeks.
Why customers choose our outsourced customer service solution:
1. Higher quality, UK based agents
- UK based customer service agents with relevant industry experience
- Better customer experiences and increased retention
1. Higher quality, UK based agents
- UK based customer service agents with relevant industry experience
- Better customer experiences and increased retention
2. Agile model that matches demand
- Easily scale up or down to match fluctuating demand with our pay-as-you-use model
- Fully outsource or support existing teams with 24/7/365 options available
2. Agile model that matches demand
- Easily scale up or down to match fluctuating demand with our pay-as-you-use model
- Fully outsource or support existing teams with 24/7/365 options available
3. Cost-efficient customer service
- No overheads and no fixed-term contracts
- Only pay for what you actually use, never the spare capacity for when you want to scale
3. Cost-efficient customer service
- No overheads and no fixed-term contracts
- Only pay for what you actually use, never the spare capacity for when you want to scale
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Trusted by customers across a wide range of industries
Cotswold Company
"Odondo’s flexibility is impressive. They helped us grow and did so without requiring commitment or risk. The level of quality and brand expertise is second to none".
— Tom Evans, Head of Customer Experience and Contact Centre
LIVENow
"We needed a quick turnaround, which is what attracted us towards Odondo. They were quick to adapt and their customer service agents were responsive to what we wanted, delivering quality outcomes".
— Pauline Roze, Customer Service Manager
Traditional outsourced customer service vs Odondo
Traditional outsourced customer service
Traditional outsourced customer service is static. At peak-times, your customers are left hanging for longer. That means poor service, missed opportunities, and a damaged brand. At off-peak, it wastes budget.
Odondo
Odondo matches your customer demands — day-by-day and year-by-year. On-demand scalability keeps customers happy and our pay-as-you-go model removes waste.