Customer Service Outsourcing Pricing Guide for 2023

You get what you pay for in life – and customer service outsourcing is no different.  Most customer service outsourcing providers charge an hourly rate. You can think about that as the “per-hour” cost of hiring a customer service agent and maintaining an outsourced call centre. However, the per-hour cost of using an outsourced customer … Continue reading Customer Service Outsourcing Pricing Guide for 2023