Outsourced Contact Centre Solution
Odondo is a pay-as-you-use outsourced contact centre provider. Get access to experienced, high-quality contact centre agents that are always UK based.
Need rapid deployment? We can set up in as little as 48 hours.
Three reasons to choose Odondo as your outsourced contact centre provider:
1. Higher quality, UK based agents
More experienced contact centre agents often prefer to work from home. Get access to this talent pool with our distributed model. We select UK based agents with relevant industry experience and train them to know the specifics of your brand for better customer experiences and increased retention.
2. Agile, distributed contact centre
Traditional contact centres struggle to match agent resources with fluctuating demand. Easily scale your customer service team up or down to match demand with our pay-as-you-use model. We'll happily work as an outright contact centre provider or an extension of your existing team.
3. Cost-efficient customer service
We don't believe in FTCs, you only pay for what you actually use, never the spare capacity for when you want to scale. No drawn out recruitment processes, no agent fees, no overheads or commitment to infrastructure, and no disruption to contact centre operations.
Start outsourcing your contact centre today!
Trusted by customers across a wide range of industries
Traditional outsourced contact centre vs Odondo
Traditional outsourced contact centre
A traditional outsourced contact centre is static. At peak-times, your customers are left hanging for longer. That means poor service, missed opportunities, and a damaged brand. At off-peak, it wastes budget.
Odondo
Odondo matches your customer demands — day-by-day and year-by-year. On-demand scalability keeps customers happy and our pay-as-you-go model removes waste.