Flexible, pay-as-you-use pricing

Flexible,
pay-as-you-use
pricing

See below to get a general idea of costs, then click to get a free quote. The next step involves joining us on a call where we'll answer your questions, tailor a plan to suit your business, and give you a no-obligation free quote.

Plan Features

From £18/hr per agent

Get outsourcing support for the channel of your choice, during typical working hours.

From £20/hr per agent

Designed to support a modern customer experience. Engage with your customers over multiple channels with extended hours.

Pro

Get in touch for pricing

Full-scale customer support - 24/7. No matter how many agents you need, we've got you covered.

Working hours

0900-1700

0800-2000

24h

Work days

Mon-Fri

7 days per week

7 days per week

Number of agents

1-5

6-20

21+

Tailored agent recruitment

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Dedicated account manager

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Campaign support team

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Agent management

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Custom reports

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Agent performance audits

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Pay-as-you-use pricing

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Phone licenses & call costs included (optional)

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Multi-channel support

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Integrate your systems & tools

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These plans are not set in stone. So please let us know of any specific requirements you have - as we'll be happy to accommodate.

Essentials

Recommended

All plans include:

Tailored agent recruitment

Dedicated account manager

Campaign support team

Agent management

Custom reports

Agent performance audits

Pay-as-you-use pricing

Phone licenses & call costs included
(optional)

Essentials

From £18/hr per agent

Get outsourcing support for the channel of your choice, during typical working hours.

Pro

Get in touch for pricing

Full-scale customer support - 24/7. No matter how many agents you need, we've got you covered.

These plans are not set in stone.
So please let us know of any specific requirements you have - as we'll be happy to accommodate.

Trusted by customers across a wide range of industries

Every plan includes:

performance

Tailored agent recruitment

Get access to a flexible pool of experienced UK-based agents whenever you need. And leave the recruiting to us.

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Campaign set-up & support

Your dedicated account manager and our team of service experts are on-hand to help build, execute and optimise your campaigns.

campaign specific

Agent management

We manage and supervise agents to ensure quality outcomes are achieved without the need for you to be directly involved.

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New agents

Regular client reports

Access a wider talent pool of experienced UK-based agents. Plus, WFH flexibility means lower overheads for us and lower rates for you.

campaign specific (1)

Performance audits

We perform ongoing agent performance audits and reporting at a cadence that suits you. We take your customers’ satisfaction very seriously.

New agents (1)

Pay-as-you-use pricing

Only pay for what you need, when you need it with our pay-as-you-use model.
There are no fixed-term contracts or hidden costs.

Save 15% in costs when you outsource with us

See how our costs compare to hiring in-house:

Costs

(Avg Agent Per Month)

Total

Recruitment

Salary

Payroll taxes & pensions

Office space

Hardware & software

Management

Holiday cover & absenteeism

In-house costs

(Per Month)

£3,557

£125 / Month

£2000 / Month

£215 / Month

£400 / Month

£167 / Month

£350 / Month

£300 / Month

Odondo

(Outsourcing costs)

£3,060

Included

Included

Included

£0 (Remote Agents)

Included

Included

£0 (flexible agent resource)

Note: The costs above are based on an agent working 170 hours a month (Mon-Fri, 9 to 5) - with Odondo agent charged at an hourly rate of £18/hr

These estimates are for demonstrative purposes only

<- In-house
Odondo ->
£3,557 Total £3,557
£125 Recruitment Included
£2000 Salary Included
£215 Payroll taxes & pensions Included
£400 Office space £0 (Remote Agents)
£167 Hardware & software Included
£350 Management Included
£300 Holiday cover & absenteeism £0 (flexible agent resource)

Note: The costs above are based on an agent working 170 hours a month (Mon-Fri, 9 to 5) - with Odondo agent charged at an hourly rate of £18/hr

These estimates are for demonstrative purposes only

Frequently asked questions

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Are there any hidden costs?

No. Our pricing is transparent. However, prices may vary if you have complex phone, compliance or payment requirements. So just let us know what you need and we'll let you know how much it costs.

Do you offer discounts for bulk or long-term projects?

Yes, we offer discounts for bulk and longer-term commitments. Typically, discounts for bulk projects are offered to Pro plan customers during the POA phase.

What's the minimum or maximum project size?

Minimum project size is 25h a week, and there's no maximum project size.

How long does it take to get an engagement going?

We can have your first agent cohort trained and ready to go in less than a week.

Can you provide an estimate for my project?

Yes, we can. Once we've had a chat and gained a better understanding of what you need, we can provide an estimate as part of the proposal.

Get started in days &
only pay for what you use

What's stopping you from getting a free quote today?

Fill out the form, then join our team for a quick 30-min call at a time
that suits you to find out more.