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Customer Service solutions

A flexible and low cost solution that offers your business great customer service.

In an increasingly competitive environment, customers now demand excellent customer service, both before and after they buy and use your products or services. Giving them an amazing experience is particularly important if you want to keep them happy and grow your business.

But for many organisations, providing customer service is seen as a cost, or is a competence that they struggle to manage effectively beyond their core business. Odondo can help you with our flexible and unique pay-as-you-use outsourced customer service offering.

You may be looking for a complete turnkey solution to manage your customer services function. Or you may be happy with your existing service, but need to add to it during busy times or as part of your Business Continuity strategy. Through our network of UK-based homeworking agents, we can help you achieve your goals and transform your customer contact function.

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We allow our agents to work flexibly and remotely, which means that they are more motivated and of a much higher quality than typical bricks and mortar contact centre outsourcers. And our pay-as-you-use model means that you can quickly ramp up and down agent numbers to meet the daily or seasonal fluctuations in demand that your business might experience. All this without any fixed-term contracts.

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In an increasingly competitive environment, customers now demand excellent customer service, both before and after they buy and use your products or services. Giving them an amazing experience is particularly important if you want to keep them happy and grow your business.

But for many organisations, providing customer service is seen as a cost, or is a competence that they struggle to manage effectively beyond their core business. Odondo can help you with our flexible and unique pay-as-you-use outsourced customer service offering.

You may be looking for a complete turnkey solution to manage your customer services function. Or you may be happy with your existing service, but need to add to it during busy times or as part of your Business Continuity strategy. Through our network of UK-based homeworking agents, we can help you achieve your goals and transform your customer contact function.

Ready to see how Odondo can help your business?

If you’re ready to learn more about how our customer service solutions can help you, contact us today.