eCommerce Customer Service

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3 Ways to Improve eCommerce Customer Service

By Aamir Baloch / January 21, 2021 /

When it comes to customer service, customers expect more than ever, particularly in online shopping. The oversaturated market means customers need more than just a quality product — they want a great customer experience. In fact, 90 per cent of consumers use customer service as a factor in deciding whether to buy from a company…

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